Team Member Resources – Boots & Heels

Team Member Resources

 

Policy and Procedures - Basics how to make a sale on QB POS, Process Returns, Sales Orders, Work Orders

Employee Handbook - Our handbook and company policies

 

Daily How to's:

Instagram Jam

Create a flat lay outfit inspiration (Need to write and add)

 

Training:

Guest Interaction

who should watch? Everyone

 

Quiz: Guest Interaction GAQCSPF

 Fulfilling a weborder:

Who should watch: Everyone

Use tape measure to measure package and scale to weigh. Make sure when package it taped there is nothing that will catch and tear while it goes through the delivery process. Print and tape the label to the package. 

Website Helpers:

Training Video: Website: Adding a picture and setting products visible.

Who should watch: Team members who have been asked/assigned to help with website.

 Written Tutorial: How to use photoshop to Edit Photos and add them to website

Download using photoshop to edit photos tutorial here

 

Receiving product in Quickbooks

Who should watch: Assistant Manager or any of those who are asked/tasked with receiving inventory into the Quickbooks POS software.